Delivery Information - UK

Normal Service - Royal Mail Tracked 24 Hour Delivery Is Included Within All Displayed Pricing

We deliver to UK addresses only by Royal Mail delivery.

We wish to be very open about the use of the term "Free Delivery". This simply means no delivery fee is added at our checkout if the amount is more than £10 and the prices you see are what you pay as you add products to the basket.

If the basket amount is less than £10 there is a Postage charge of £3.99 which will be automatically added to you at the checkout

 Royal Mail Delivery Times (as per their website)

Royal Mail 24 Hour & Tracked - Delivery aim of next working day including Saturdays 

(Please note that Tracked  is not a guaranteed next day delivery service)

Do allow extra delivery time during busy periods such as Black Friday, Cyber Monday & Christmas periods.

Our daily dispatch cut off is 4pm daily, Monday to Friday. Orders placed after 4pm will be sent next working day.

Please allow additional time during periods of bad weather and other transport disruptions.

Occasionally, there are delays within the postal system. Although delays are rare, if your package has not arrived within the allotted time period, please allow 10 days for your order to arrive before contacting us, particularly during the peak periods around Christmas, New Year and Bank Holidays.

Unfortunately, we cannot take up an issue with Royal Mail until 10 working days have elapsed . We have little control over your order once it leaves our warehouse. After the 10 days have elapsed please contact us within 30 days of your order date to allow us to reprocess and investigate your order. Orders that are outside of the 30 day period cannot be claimed.

If you have filed a claim for lost in post and order not received we may ask you to fill in a "confirmation of non receipt of goods form". This will help us investigate further for your parcel and deal with the authorities in helping to locate your parcel with the posting authorities, security or police.

We dispatch Monday to Friday with daily cut off at 4pm, meaning we aim to dispatch all order received before 4pm same day.

Channel Islands & Offshore Deliveries

Deliveries outside the UK mainland may incur additional delivery fees as detailed at our checkout.